Our Aim is to provide nationwide maintenance and support services to the Healthcare. We continuously send our sales and service personnel to the supplier’s factories in order to participate in sales and technical trainings and to build up extensive in-depth knowledge about the system and its applications. It is part of our corporate identity to encourage an ongoing built up of knowledge and expertise. Focusing on customer satisfaction we want to ensure that the customer acquires exactly what is needed, hence our sales force is also supposed to act as a consultant.
HEALTHCARE TECHNICAL SUPPORT, SALES & SERVICES
Attieh Medico offers !
SERVICE CONTRACTS
Unbeatable quotation for service replacement parts, ensuring best warranty
EQUIPMENT REPAIR
We provide timely maintenance which saves cost and time and increase lifespan of equipment
WARRANTY COVERAGE
Warranty of After Sales Spare parts
CUSTOMER SATISFACTION
We believe in strongly in customer satisfaction with our dedicated service
24/7 TECHNICAL SUPPORT
24/7 Support around the clock of on-site and over the phone
SERVICE COVERAGE
Our Service centers are located in different cities to serve you easily.
Since Establishing Attieh Medico, the strategic aim was to be involved in the biomedical services and spare parts supply of the medical equipment’s basing on the previous medical specialization and experience of the owners. Attieh Medico believed strongly that providing the full support to the customers is one of the main targets, accordingly they decided from day one to build a strong biomedical service division responding professionally to all customers equipment need for emergency repair, preventive maintenance (P.P.M) and operation training
- Developing and enhancing Health Care in Saudi Arabia
- Achieving uncompromised customer satisfaction
- Developing sophisticated partnerships with customers and suppliers
- Continuously expanding product portfolio to provide complete medical solutions
- Offering exceptional after sales service and support
- Evaluating organizational performance and continuously identifying areas of improvement
We continuously send our sales and service personnel to the supplier’s factories in order to participate in sales and technical trainings and to build up extensive in-depth knowledge about the system and its applications. It is part of our corporate identity to encourage an ongoing built up of knowledge and expertise. Focusing on customer satisfaction we want to ensure that the customer acquires exactly what is needed, hence our sales force is also supposed to act as a consultant.
With regards to after sales service and maintenance of the equipment it is our policy to have dedicated and well trained service engineers in each region of the Kingdom. In addition, for most of our products we are maintaining a constant stock of spare parts in order to react to system breakdowns in the most effective manner.
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Well trained biomedical staff of engineers who are constantly working inline to cater all the client’s requirements. We provide over the clock maintenance services and accept all the requests over our web portal or via email and telephone calls. Our Engineers are always trained on modern state of the art medical equipment because we keeps our staff involved in attending international workshops, and through partner training programs.